Vehicle Scrapping FAQ (2026 Latest Edition)

Generally speaking, "scrapping a car" means handing the vehicle over to a government-recognised legal scrap dealer for dismantling and obtaining the "Certificate of Destruction" (commonly known as the Scrapping Certificate) used for cancelling vehicle registration. "Vehicle recycling" is a broader term — handling the vehicle in the most appropriate way based on its condition, which may involve parts resale, metal recycling, or whole-vehicle export. After you provide the vehicle condition details, we will recommend the most suitable handling solution based on the actual situation to ensure you get the highest recycling value.

Many car owners choose to first complete the vehicle handover with the scrapping company, obtain all necessary documents (including the Scrapping Certificate), and then go to the Transport Department within 15 days to handle both vehicle registration cancellation and licence plate retention in one visit. This reduces the number of trips to the Transport Department and saves the extra cost of making new plates. If you prefer to retain the plate first and then hand over the car, that works too — it just involves more steps. The key is ensuring all documents are complete. We will explain in detail what to do next during the handover.

Generally, cancelling vehicle registration itself does not involve a registration fee. However, if you are simultaneously handling licence plate retention or document replacement, there may be corresponding fees. We recommend referring to the Transport Department's latest fee schedule.

Yes! As long as the remaining valid days on your Vehicle Licence (Road Licence) meet the Transport Department's requirement (generally 60 days or more), you can apply for a partial licence fee refund at the same time as cancelling the vehicle registration. No additional refund form is needed — the Transport Department will calculate it automatically. The refund will be sent by cheque from the Treasury within 4 to 6 weeks to the registered address of the car owner. The payee is the registered car owner.

We don't recommend interpreting it that way. Even if the vehicle has been parked long-term, if compliant processing and registration cancellation procedures have not been completed, there may still be liability risks. We recommend handling it as soon as possible to avoid future disputes.

Generally, you first need to apply for replacement of the relevant document according to Transport Department requirements / follow the guidance, then proceed with cancellation of registration and other procedures. You can WhatsApp us explaining your situation, and we'll provide you with the corresponding preparation checklist and notes.

There is a chance it could affect the price, as whether the vehicle can start impacts the scope of inspection and assessment. However, many "dead battery" situations are actually manageable issues. The most important thing is that you clearly state the vehicle condition from the outset — we will explain the valuation factors based on the actual situation first, reducing the chance of changes on arrival.

If there are questions regarding vehicle identification data, this usually affects licence renewal or transfer arrangements. We recommend you first stop treating it as a standard sale/purchase and instead handle it in a compliant manner, while checking requirements with the relevant authorities. You can send us the situation details and photos/documents first, and we'll advise on the next steps.

Yes, but be aware of the risks: for example, prices being driven down, incomplete document processes, or even no follow-up after handover. We recommend car owners deal directly with the processing party as much as possible and ensure document arrangements before and after handover are clear.

Generally this includes: car owner identification, Registration Book, Road Licence / Vehicle Licence (if applicable), car keys, etc. If you are simultaneously handling licence plate retention / licence fee refund, additional documents may be needed (such as proof of address, designated forms, etc.).

The most common thing is clearing out the car: AutoToll tags, parking cards, petrol cards, documents, personal belongings. It's very troublesome to retrieve things after handover is complete, so we recommend doing one final check of seat crevices, the glove box, and sun visor areas 5 minutes before handover.

Generally, the car owner needs to go to the Transport Department within the specified deadline to cancel the vehicle registration (licence plate retention can also be handled at the same time if applicable). We will provide clear steps and a document checklist so you won't miss anything.

Typically, you need to follow Transport Department procedures to apply for replacement of the corresponding document / submit the designated form. You can WhatsApp us first to tell us what you've lost, how urgent it is, and what you want to process — we'll give you the most concise preparation direction.

Generally, you need to first report to the police and follow the relevant procedures. Whether registration can be directly cancelled depends on regulatory requirements and individual case circumstances. We recommend you first prepare the police documentation, then confirm with the Transport Department what items can be processed.

There is a chance it could be affected, as many documents/refund cheques are sent to the registered address. We recommend updating your details with the Transport Department as soon as possible to avoid delays.

Generally, the surcharge is related to the "overdue period". The actual amount and calculation method are subject to Transport Department regulations. If you're unsure about your situation, we recommend clarifying first before deciding on the next step.